Frequently Asked Questions
1
What is citadelbux.com?

 

citadelbux.com is an advertising platform that lets the advertisers from all over the world to reach thousands of potential customers.On top of that, the members of citadelbux.com can earn real cash from viewing our advertiser’s websites in real time. The Platform has multi earning options, apart from watching ads, the members may earn by completing offers, doing simple tasks and by competing with each other.

2
How does it work?


Register and log in into your account. Click Ads from the menu to show the advertisements. Click an advertisement and wait until the loading bar completes. Confirm the captcha and your balance is credited! As soon as your account balance reaches a certain treshold you can make a request for payout.

3
Can I have more than one account?

 

No, we believe you don't need more than one account. If we detect multiple accounts that relate to the same person, all relevant accounts will be closed. Please do not join from public networks (like companies, schools) that are all using the same IP address.

Be careful: 24hr unique IP click and connection!

4
I'm not getting credited for my referral's click. Why is that?
 

You need to click advertisements every day in order to receive referral earnings the following day. View the upgrade page in your member area for more information about this.

5
How often can I click advertisements?
 

You can click advertisements every 24 hours. The ads reset at midnight (00:00h server time).

6
Can I change my username?
 

No, your account is identified based on your username. Therefore it cannot be changed.

7
How often do I need to log in to prevent account termination?
 

Members must log in at least once every 60 day(s) in order to stay active. Inactive members could have their accounts suspended and forfeit any account balance, memberships, points, referrals and advertising credits.

8
Why is there more ads when I am logged out?
 

You will see more ads when you are logged out because our system allows advertisers to set demographic filters to their ads.

9
How can I advertise on citadelbux?
 

Simply log in your account and click the ''Advertise'' button, this will show you all advertising options that we suggest. You will also need to add funds to your account balance before purchasing any of the advertisement types.

10
What are the payment methods?
 

You can make deposits/withdrawals using Perfect Money, Payeer, Bitcoin and Skrill.

-All Payments made to citadelbux through PerfectMoney, Skrill or Payeer need to be made from verified accounts and the payment will be not accepted from unverified account.

-All payments are non-refundable.

-The payment to non verified accounts will be reject to the member balance.
 (The best is to have a verified account because it is easy to do and citadelbux ensure the source of money.)

-Members may request payment ONLY with the same payment processor as when they made their deposit.

-Payments will be processed within 72Hours for Standard member and 24Hours for all upgraded member.

11
Refund Policy
 

The purchase of upgrade is non-refundable.

The purchase of exposure packages and clicks for your ads are non-refundable.

The purchases of exposure packages for your banners are non-refundable.

The purchases of Rented Referral are non-refundable.

The purchases of Direct Referral are non-refundable.

12
Do I have to invest in order to get paid?
 

No, you do not have to invest in order to get paid.

13
What is a referral?
 

Referrals are users like you who have registered in CitadelBux.

There are two types of referrals:

Direct Referrals: These users registered using your username as their referrer.

Rented Referrals: These users registered without a referrer.

You can rent them. We expect that the demand of the Rented Referrals will be too much ,cause that . the rent will be open every hour Until the RR (Rented Referrals) stocks , if you didn't can take any of Rented Referrals .you have to wait another hour to can rent again.

 

14
What is AutoPay?

The AutoPay is a very popular option among the members who work with RR. It is used for maximizing the profit from the RR for a certain period of time, that is usually longer than 30 days. When the Autopay is switched on, it adds for 1 day to the RR expiry date. It works when you have enough funds in your purchase balance.

 

Here are the details of RR price and Autopay:

Referrals Monthly AutoPay
0 -> 250 $0.17 $0.0057
251 -> 500 $0.18 $0.0058
501 -> 750 $0.19 $0.0060
751 -> 1000 $0.20 $0.0062
1001 -> 1250 $0.21 $0.0065
1251 -> 1500 $0.22 $0.0067
1501 -> 1750 $0.23 $0.0070
more then 1750 $0.24 $0.0073

The renewal price with discounts depending

30 days 60 days 90 days 180 days 240 days 365 days
5% 8% 10% 15% 20% 25%
15
How to collect points?

 

 

Point System Points
Points per ptc click 1
Points per CitadelGrid 1
Points per direct referral 5
Points per forum post 1
Points per completed offer 2
Points per dollar deposited 10

 

16
Where can I find my affiliate link and start promoting CitadelBux?
 

In order to find your affiliate (referral) link you have to go to your account and click on "Banners" on the left menu.
There you will find everything you need in order to promote your referral link and get direct friends

17
Am I required to click ads to earn on my downline?
 

Yes we require you to click only 4 ads to earn on your referrals clicks the next day. For example you clicked 4 ads on Monday you will earn on your referrals clicks on Tuesday.

18
What can not be advertised?
 

adult content

frame breakers

spamming

racism

forced downloads

illegal Softwares

sites with pop-up windows

19
My account is suspeneded. Why?
 

Can be several reasons for it. If you:

- Using any kind of auto-click software or 3rd part software for watching ads and doing offers.

- Login using Proxy networks or VPN.

- Complain in forum without reading Terms of Service of FAQ where everything is explained.

- Offend our staff or other members in forum.

- Ruin our reputation in other online forums.

- Accusing us without proofs or threat us.

- Create multi accounts.

We suspending accounts without any notice or warning. If you want to work with us, you must read, understand and respect our Terms of Service, FAQ and CitadelBux as institution.

 

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